Account Director | Raleigh, North Carolina

Remote - Raleigh, NC

Innovative Client Management/Leader

We are looking for an Account Director (AD) in the Raleigh, North Carolina area. We are also open to a remote AD living in the Atlanta, GA area. 

Account Directors at Pinnacle see the big picture for their clients by understanding their business goals and helping them get there. They generate sales from current and future clients on the design, build and service of face to face marketing environments: exhibits, events, product launches, digital engagements, tours, branded permanent/semi-permanent installations, etc.  ADs have a big role with a lot of responsibility and leadership. It’s a fun job in a super exciting industry. Where else do you get to work with these kinds of brands and execute these kinds of projects?

 So, here’s some more about the job, let’s call it the job description stuff:

  • Sell face to face marketing environments: exhibits, events, product launches, tours, digital engagements, branded permanent/semi-permanent installations, etc.
  • Partner with client to create long term strategy and solutions for their experiential marketing program; prepare and present proposals, concepts, storyboards etc.
  • Establish and continuously strengthen meaningful relationships with a diverse group of client contacts
  • Interpret client needs to develop the best team composition for project execution (internal and external)—collaborate with freelancers, vendors, partners (graphic design, media production, photography, video, staging and production companies, lighting design)
  • Lead project meetings to ensure widespread understanding of client needs
  • Expertly manage contracting process to accurately document project scope, cost and client expectations
  • Support clients on site
  • Meet established sales goals by developing a sufficiently sized sales funnel of qualified prospects; active new business development through networking, prospecting and information gathering
  • Understand Pinnacle’s unique differentiator and business model; contribute to the company’s profitability through good management
  • Attend industry events, maintain relevance and continually develop marketing expertise

 We are an energetic and creative bunch and have high expectations for all of our employees. In addition to being fun to work with, you’re going to need to check these boxes:

  • 3 years of outside sales experience in a complex sales environment (event, exhibit or agency experience preferred)
  • 3 years of account and/or project management experience
  • Expert ability to handle multiple, large scale projects with short turn-around times
  • Familiarity with standard concepts, practices, and procedures in the exhibit fabrication/trade show industry a plus. Ability to read blue prints, familiar with building materials and production processes, A/V, etc. 
  • Strong leadership abilities--able to lead dynamic teams in high pressure situations
  • 3 years of experience presenting creative or agency work to executive level audiences
  • Ability to maintain a professional demeanor when interacting with clients
  • Ability to communicate clearly and effectively, both written and verbally, confident presenter
  • Ability to network and build a client base using internal business development tools in tandem with their own outreach plan
  • Working knowledge of Microsoft Office software, Adobe preferred. Comfort with technology, able to adapt
  • Savvy marketer with the ability to continue to hone communication and marketing, pr, sales expertise and techniques which serve both clients and the company.
  • Experience managing onsite teams
  • Able to travel extensively

 Want to talk? Get in touch!